The greatest among you will be your servant. All who exalt themselves will be humbled, and all who humble themselves will be exalted. Matthew 23:11-12

Most social workers don’t last long working among the homeless. For starters, many of them have the title but not the training. It is not really their fault. The State hires a bunch of people and sends them out into the streets without any preparation. They don’t usually do anything beyond gathering names and personal information of the homeless, both adults and children. They wear a vest that says they are social workers. Furthermore, they are underpaid and work extremely long hours. Most of them do this work because they need the employment.

The job description put out by the State paints a rosy picture of reality. Actually, we can say this about almost every job description. They look wonderful on paper but everything goes downhill when we add the human element to it. The homeless, both adults and children, are not really the easiest people. They are not worse than the rest of humanity. They are just like us but live in a situation not permiting them to hide their emotional baggage. We have the the privilege of personal privacy. As a result, they don’t like people prying into their personal life. These social workers are supposed to do exactly this which makes their life even more difficult. Therefore, it is not a surprise that most of the social workers don’t last very long in this work. It is a terrible system. However, this post is not about the failure of the social services. It is about Nubia, an ingenuous social worker whom we thought wasn’t going to make through a month.

There is nothing wrong with her. To the contrary, she is a lovely person and very likable. She has a bubbly personality with an overdose of optimism. She was so optimistic that she made one wonder if she was working with all her mental faculties. I am aware that this is a terrible thing to say but these were the thoughts going through my mind. We thought that she was just a little too ingenuous for the street work. Maybe it has something to do with my own personality. I am not exactly a bubbly person nor an extrovert, therefore, I could have found her enthusiasm and optimism little overwhelming. It’s possible. However, this is not about me. It is about Nubia.

We met her about eight years ago. The social workers don’t usually interact with us. Nevertheless, Nubia is gregarious by nature and she couldn’t stop herself from connecting with us. She was always curious and observed whatever activities we did with the children. She liked the way they interacted with us and she started imitating us. Personally it was rather flattering. We colored with children and teens using coloring books which had more sophisticated and attractive designs. Nubia could not afford to buy these books and her work did not provide any funding to do activities as such. Instead, she resorted to the internet and printed out cheap and rudimentary designs meant for little children. She attempted to color these with the teens and it worked. I think the children liked doing things with her for the same reason they liked doing things with us. They sensed that we liked being with them. Nubia was different from the rest of the social workers. For her, it was more than just a job. She really loved the homeless youth. Even then, we still didn’t think she was going to last long. This time we thought that her supervisors would not tolerate someone like her. However, Nubia was stronger than we expected. She outlasted all of her colleagues. In fact, the children and teens recognized her as the most loving social worker in the streets.

The State likes to shift the social workers around which creates another problem. The homeless find it hard to develop a relationship of trust with them because of this. Perhaps this is the intention. There is an idea floating around that one can do a task effectively if they are not invested emotionally. We hardly saw Nubia for years. We almost forgot about her to be honest. Then a couple of days ago, we ran into her. She looks much calmer now. Maybe it is just because she is older. We can still the flame burning brightly in her. She was dying to share something with us. She explained that her job description is changing every week according to the whims of whoever is in-charge. For the present moment, she is responsible for finding permanent shelters for homeless adults. She frequently sees some of the children and teens we knew over the last ten years. Obviously, most of them are adults now. She shared that she was helping one of them find a permanent shelter when he asked her if she knew us. She said that he mentioned us by name. Then he got emotional and shared with her that he really appreciated the time he spent with us in the streets. He remembers all the times we colored with him. It was strange that this was the very activity that Nubia was drawn to when she saw us with the children. For us, personally, it was just an activity to do with the children. We thought that it stimulated their minds and it was good for them to engage in something peaceful. However, both Nubia and this young man saw something more profound in this simple activity. Nubia even got emotional as she shared with us this story. She said that the young man wanted us to know that he will never forget us. We asked her for the name of the young man. She couldn’t remember exactly. It wasn’t surprising since she sees so many people on a daily basis.

After our encounter with her, we were deeply encouraged. It is not that we ever doubted the value of what we do but it is still life affirming to know that someone recognizes it. I realized something about Nubia that moment. Something perhaps I overlooked over the years. I just saw her superficial nature but there is something deep and really special about her. She wasn’t as naive as I thought. She has to be pretty grounded in reality to persevere in a work where people are reduced to mere numbers. We, by comparison, have it easier. No one questions nor restricts our participation in the lives of the homeless youth whereas her efforts are constantly being undermined by those above her. Despite all these obstacles, Nubia always sees and finds goodness in everything she does. She doesn’t just identify them but seeks to imitate goodness without any hypocrisy nor falsehood. She is humble enough to recognize that she needs to learn how to serve people in this world. She does so because she finds joy in doing it. Nubia did not need to have the conversation with us. She did not need to do more than her job requires. She did not need to listen to the young man share his heart with her. She did all these things because they are good things to do. She knew intuitively that being a servant of all is the best way to live your life. Most importantly, she has a quality that I consider to be saintly. She has an infectious spirituality inspiring people to become better and loving people.

We just celebrated All Saint’s day. Usually, it is a day we remember saints whose stories are told in the traditional sense. They are stories filled with miracles and legends. Even though the intentions are to highlight the selfless dedication of these great people it creates a barrier between us and them. It makes it impossible for us to imitate them. We need to identify the saintly people who are more like us; people with the strange quirks and imperfections which all of us possess. However, despite all these human limitations, they are still able to touch people with God’s eternal love in the most profound way.

I don’t regret making a swift judgment about Nubia. It has taught me a valuable lesson. Maybe I should say it reminded me. I need constant reminders. Saints come in all shapes and forms. Sometimes they appear in places where we least expect or in people we think are too naive and optimistic. Nubia is all of these but most importantly she is a servant who wants to spread God’s love wherever she goes. She does this naturally. I still think that she is ingenuous but it doesn’t matter. She is a saint because she inspires others to become more saintly. She has inspired me. I am sure that there is a saintly person close to you too. We just have open our eyes and ears to discern their presence.